Customs Street Advisors

This week on Street Talking in NEXT, I deplore the atrocious treatment retail investors regularly receive from companies on the Nigerian Stock Exchange.

In his immensely entertaining account of the global economic meltdown, Too Big to Fail: The Inside Story of How Wall Street and Washington Fought to Save the Financial System from Crisis – and Themselves, the author, Andrew Ross Sorkin, who is also the chief mergers and acquisitions reporter of the New York Times, describes a charged scene during a Lehman Bank board meeting held in July 2008. As the bank struggled to raise capital, Dick Fuld, its mercurial chief executive, invited Gary Parr, vice-chairman of Lazard Frères, the venerable investment bank, to provide his board with objective counsel on alternatives. Soon after the session began, Fuld felt that Parr was using it as an opportunity to ‘shamelessly plug’ Lazard’s experience with such Armageddon scenarios. Quickly, Fuld cut Parr off and thanked him for coming. Later that day, he telephoned the Lazard banker and threatened to fire him. The unflappable Parr replied, ‘that may be hard because you haven’t hired us yet.’ I enjoyed reading that story. Read More…

This week on Street Talking in NEXT, I take a step back from my parochial interests in investor relations and shareholder issues to trace the tight relationship between sound judgment among the political leaders and national economic progress. My inspiration has been the realization that even with the most enthusiastic and sincere efforts by companies, the responsibility for creating an enabling business environment lies with the government. If the government fails in that task, or the politicians deny that duty, then no matter the commitment of companies and the capital that investors are willing to pump in, the economy will not reach its full potential, ultimately hurting shareholders in the long run.

Today, my story begins with the unlikely case of Brazil. By the way, my interests have not shifted to football. Nonetheless, it is still a bit of deviation from my usual neck of the woods. First, a little bit of background to provide some colour. Read More…

This week on Street Talking in NEXT, I discuss the importance of providing fora of visibility for those in the succession line at companies on the Nigerian Stock Exchange.

For an institution long considered key man-captive, UBA has proven the pundits wrong. Less than forty-eight hours after the new Central Bank of Nigeria rule on the tenure of bank chief executives, UBA, without skipping a heartbeat, announced that Phillips Oduoza would replace Tony Elumelu its helm. Three words rush to mind in describing the first phase of the transition: seamless, smooth, style. Up to that point, it was flawless. Read More…

This week in Street Talking on NEXT, I share my views on the probable preoccupations of shareholders and boards in the coming year.

As the year draws to an end, it is tempting to make prognostications for the coming year. If I had to identify the main trends contending for top spots on the investment community agenda in the coming year, I would forecast a rise in shareholder interest in corporate governance and heightened monitoring of capital structure evolution as it impacts the stakes of antecedent shareholders. My outlook is that passive shareholder acquiescence will be replaced by active participation in strategic decision-making, particularly among holders of non-negligible blocs of stock.

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Under Cecilia Ibru, its former CEO, Oceanic Bank enjoyed a public reputation for ethics in business. However, recent revelations since her removal on August 14, 2009 by the Central Bank of Nigeria have thrown rotten eggs at that edifice.This week on Street Talking on NEXT, I argue that the real challenge before Oceanic Bank today is not merely to retain client custom, but to win back the admiration and respect it once enjoyed as the bank committed to ‘building a stronger Nigeria’.

Commitment. Goodwill. Gratitude. Loyalty. Prudence. Resilience. Stewardship. According to its current ad campaign, these foundational values, all built around institutional dependability, form the seven-fold chord that binds Oceanic Bank to its customers. The theme song of the campaign, ‘Today is a good day’, is an infectious anthem to optimism. Sensually, the campaign aces on visual and aural scores. In fact, the bank and its agency may well go on to win a clutch of awards for the campaign. Alas! This should not be a marketing campaign but an identity crusade.

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Five years is more than enough time for companies to answer the ‘to be or not to be’ question on the attractiveness of a strategic proposition and then conclude it. Five years after merger talks began between First Bank of Nigeria and Ecobank, both banks are yet to bring the deal to a cloture. This week on NEXT, I point out that the main obstacle to progress may lie in a fundamental disagreement on strategy for a future resulting entity.

Mergers and acquisitions (M&A) are not trivial events. Synergy evaluation, regulatory hurdles, valuation disputes, internal and external claimsholders’ buy-in, advisory fees, integration factors, cultural issues, competitor objections, unsolicited offers and ego management are just some of the mid-air sharp knives that task the juggling skills of those driving a transaction. Little wonder that veteran investment bankers love to decorate their offices with commemorative Lucite tombstones (‘deal toys’) of consummated deals as testimonies of battlefield scars. Nurturing a deal from the first date until the dotted lines are signed demands superior matchmaking skills. Read More…

At a time when investors need its protection the most, the Securities and Exchange Commission (SEC) seems to have gone AWOL.  This week in Street Talking on NEXT, I point out the contradiction in the government’s attempt to rescue the market, albeit sincere, which has put investors at extreme risk of  losing their investment completely. Until now, only the value of their shares were eroded. But with the Central Bank of Nigeria marshaled rescue, investors are now likely to lose the vote which their ownership entitles them to in determining the future of the companies. To stay relevant, the SEC needs to rediscover its primary mission and stand up for investors.

The Securities and Exchange Commission (SEC) has been in the spotlight a lot this year. It has not all been for glowing reasons. Justly or otherwise, the SEC, like other market regulatory agencies across the globe, has received a good dose of blame for what initially began as an economic problem, but has snowballed into a chorus of indictment over inadequate regulatory oversight. The metaphor ‘asleep at the switch,’ has been used by more than one commentator. Read More…

This week in Street Talking on NEXT, I review the attitude of companies on the Nigerian Stock Exchange to disclosure. I argue that cosmetic treatment of the subject are bound to be counter-productive because they will not address root causes. To avoid a repeat of ‘agent impunity’ that thrived at companies, transparency and access must become the new culture.

I distaste buzzwords. The ease with which they roll off the tongue obscures their gravity. All too soon, phrases that originally signaled critical leaps in innovation or timely responses to stakeholder expectations come to represent the very worst of a me-too catechismness. Read More…

This week in Street Talking on NEXT, I examine the narrative content being pushed by the Central Bank of Nigeria appointed SWAT CEOs at the eight stressed banks. At these institutions, the predominant message is that debt recovery is the most important priority, which gives the strong impression that it is also the sole priority. By design or default, this view is fast congealing. The new CEOs need to re-theme their messages to an equal emphasis on growing their businesses and improving margins in a sector where most offerings have become commoditized. If they fail to do so, they run the risk of irretrievably damaging the attraction of their institutions to the capital market.

It’s been two months since the Central Bank of Nigeria announced major changes at the top of some of the country’s leading banks. The event has been described with a slate of catastrophic titles: tsunami, Black Friday, blood-letting, and Hurricane Sanusi. Read More…

In my first article for Street Talking, the Friday column I write in NEXT,  I examine the apathetic attitudes of  public companies in Nigeria to informing the investment community about the value of transactions.  Historically, companies on the Nigerian Stock Exchange have performed dismally, perhaps, even irresponsibly, in communicating the merits of transactions to shareholders. However, recent events lead one to believe that the days of impunity may be drawing to a close.

Recently, Kraft Foods, the US quick serve meals giant, announced its intention to seek a merger with Cadbury, the confectionery leader. Read More…